In today’s fast-paced business landscape, the ability to adapt to change swiftly and effectively is crucial for success. Access Microfinance Bank Tanzania’s recent experience exemplifies this truth, as it embarked on a transformative journey through a comprehensive team coaching program. Spearheaded by ICF Certified Professional Coaches Anna Aslanova and Natia Mikhanashvili, this initiative served as a beacon of empowerment, fostering a culture of change management, improved communication, and ownership among the bank’s 50 managers.
Navigating Change with Purpose
When faced with a change in ownership, Access Microfinance Bank Tanzania recognized the importance of proactive change management. The implementation of a team coaching program was aimed at supporting organizational transformation, enhancing communication, and fostering a sense of ownership among its managers. This strategic approach laid the foundation for a journey towards organizational excellence.
Building Foundations for Success
The coaching program employed Organization Relationship and Systems Coaching, tailored to address specific needs identified through in-depth interviews and discussions. Activities such as establishing team agreements, exploring team dynamics, identifying core values, and managing conflicts were designed to promote collaboration, accountability, and alignment with the bank’s strategic vision. By engaging participants in experiential learning, the program not only imparted knowledge but also instilled a deep understanding of how individual actions contribute to organizational success.
A Shift Towards Excellence
Throughout the program, managers at Access Microfinance Bank Tanzania experienced a profound shift in mindset and behavior. Embracing change management principles, enhancing communication channels, and reinforcing organizational values became integral parts of the bank’s culture. The tangible outcomes of the program were evident in increased motivation and alignment with strategic objectives. By formalizing team agreements and integrating core values into daily practices, the bank laid a solid foundation for sustained growth and development.
Program Impact and Learnings
The team coaching initiative not only enhanced team dynamics and communication strategies but also fostered adaptability and resilience among participants. Through experiential learning exercises, managers gained a deeper appreciation for the value of interdependence and collective action in response to change. The program’s success underscores the transformative power of team coaching as a tool for driving organizational change and promoting a culture of excellence.
Embracing Change for Sustainable Growth
As Access Microfinance Bank Tanzania continues its journey towards organizational excellence, the impact of the team coaching program serves as evidence of the bank’s commitment to proactive change management and continuous improvement. By embracing the lessons learned and formalizing recommendations, the bank is well-positioned to navigate future challenges and seize opportunities for growth.
