Program area 2 of 3

Core leadership skills

These are the everyday skills that determine whether people want to work for a manager: how feedback is given, how work is handed over and then left alone, how the awkward matter is raised. The modules are short and practical, and every participant leaves having rehearsed the conversation they have been postponing.

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Two managers practicing a conversation in a leadership skills module

Flipchart written by participants in a leadership skills module

The practical part

Who it is forAnyone with people reporting to them, from first-time managers to senior leaders.

FormatTwo hours online, half days, or full days in person. Modules combine into a series.

RhythmMost organizations run one module every six to eight weeks with the same group, with something to apply in between.

Group sizeUp to 15 where there is practice in pairs.

What each module producesA rehearsed conversation, a written commitment, and for several modules a tool the participant continues to use.

Questions people ask

Can we begin with a single module?

Yes. Several of them work well as a single half day, and that is how many organizations start.

How much theory is involved?

Only as much as the practice requires, and the source of every model is stated rather than presented as my own.

Our managers consider this already familiar.

Most of them are right. The more interesting question is what prevents the practice from following the knowledge, and that conversation is short, mildly uncomfortable, and usually the most valuable part of the day. Handling it well is where the coaching background matters.

A series built for one group

Name the group and what should be different in six months. You will receive a proposal of three modules and the order in which I would run them.

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